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Old 01-03-2007, 12:34 PM
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New monitor.

Ok so my lovely new 22 inch asus monitor is here. The thing is stunning...

However i have 1 bright pixel........ now its right at the bottom just left of centre. Do i bother to send it back and ask for another panel or should i stick with this ?

its hardly noticeable really. Mainly notice it on dark blue or black backgrounds rest of time cant see it.
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Old 01-03-2007, 12:56 PM
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Depends on the manufacturer policy. Some will insure you get no dead or 'stuck' pixels (like yours) at time of purchase. Others will just say FU.

From what I can make out, ASUS have an especially customer friendly 'ZBD' (Zero Bright Dot) policy with 30 days ZBD policy at purchase on 'selected models'.
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Old 01-03-2007, 01:02 PM
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well its not that annoying..... but i paid for the thing so i do tend to like them to be working properly. Will contact asus or overclockers tomorrow about it.
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Old 01-03-2007, 01:06 PM
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It's annoying enough for you to make a post on here.

Do the right thing, it cost enough money it should be perfect.
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Old 01-03-2007, 02:01 PM
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well apart from the bright pixel i r very impressed games look soo nice.

Also no idea why people said the colours were weird. They are to start with but if you cycle through the splendid modes and go back to normal they are great

Just a shame i have to send it back and wait for a new one
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Old 01-03-2007, 03:17 PM
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Originally Posted by wharry
It's annoying enough for you to make a post on here.

Do the right thing, it cost enough money it should be perfect.
send the fucker back!!

after have my 24" for 6+ months (no clue when I bought, could probably searc here but not bothered) I recently noticed a dead black pixel myself
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Old 01-03-2007, 04:49 PM
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well sent overclockers an rma enquiry explaining that i want a replacement with no stuck/dead/bright pixels.

Theyll probably tell me to speak to asus about it i guess lol.
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Old 01-03-2007, 08:25 PM
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Quote:
Originally Posted by Wolfgang
send the fucker back!!

after have my 24" for 6+ months (no clue when I bought, could probably searc here but not bothered) I recently noticed a dead black pixel myself
Put it gently next time Wolf
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Old 01-04-2007, 01:33 PM
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lol well overclockers responded today saying it isnt considered a fault.......

Uh hello pixels are supposed to work properly....if they are stuck there not working thus its a fault... fecking morons.

Also the monitor stutters whilst plying games it is really annoying. Think i got a dodgy one.... or one someone has sent back and theyve thrown backout
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Old 01-04-2007, 01:44 PM
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Asus warranty...

REGULAR LCD PANEL WARRANTY:
IF ANY OF THOSE AFTER 30 DAYS‘ CLAIM MEET FOLLOWING CATEGORY THEN WILL ALLOW TO HAVE LCD PANEL EXCHANGE BUT NOT ZBD GUARANTY:

a) OVER 3 BRIGHT DOTS OR 6 BLACK DOTS OR 8 MIXED BRIGHT AND BLACK DOTS IN TOTAL.
b) 2 ADJACENT BRIGHT DOTS OR 2 ADJACENT BLACK DOTS.
c) 3 BRIGHT AND / OR BLACK DOTS WITHIN AN AREA OF RADIUS 7.5mm.

Damn that would piss me off if there were dots.
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Old 01-04-2007, 01:56 PM
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You guys have never heard of stuck pixels? :x

You usually find there's a limit to the number they'll issue an RMA for, anything over 3/5.
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Old 01-04-2007, 02:02 PM
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Stutters or "tearing" as its known is caused by your refresh rate. Its not a fubar monitor just your hardware is not set correctly.

See here: http://en.wikipedia.org/wiki/Tearing

And usually 1 dead pixel is not really considered a fault. Its pot luck if you get a clear screen or not (sucks I know) and down to manufacturers warranty if you get a replacement.

Seems Asus require you to have 3 bright dead pixels before a replacement is given. There is a method you can try to work out the dead pixel, its not guarenteed but its worth a shot, but I cba to explain it, go google it.
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Old 01-04-2007, 02:18 PM
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Quote:
Originally Posted by Dantes Inferno
lol well overclockers responded today saying it isnt considered a fault.......

Uh hello pixels are supposed to work properly....if they are stuck there not working thus its a fault... fecking morons.

Also the monitor stutters whilst plying games it is really annoying. Think i got a dodgy one.... or one someone has sent back and theyve thrown backout
Try Massaging the area around the pixel lightly and the pixel itself.
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Old 01-04-2007, 02:19 PM
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funyn you should mention that i do actually have 3 i just didnt update the post since i did the test i got offline.

You can see them clearly on a black background. Anyways ive sent both overclockers and asus a new message. As far as im concerned the product has not arrived in perfect condition this its faulty.

Last edited by Dantes Inferno; 01-04-2007 at 02:28 PM.
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Old 01-04-2007, 02:20 PM
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Quote:
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Try Massaging the area around the pixel lightly and the pixel itself.

First thing i did unfortunately didnt work.
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Old 01-04-2007, 02:20 PM
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First thing i did unfortunately didnt work.
Ah, worth a shot then.
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Old 01-04-2007, 02:21 PM
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Quote:
Originally Posted by Jedel
Stutters or "tearing" as its known is caused by your refresh rate. Its not a fubar monitor just your hardware is not set correctly.

See here: http://en.wikipedia.org/wiki/Tearing

And usually 1 dead pixel is not really considered a fault. Its pot luck if you get a clear screen or not (sucks I know) and down to manufacturers warranty if you get a replacement.

Seems Asus require you to have 3 bright dead pixels before a replacement is given. There is a method you can try to work out the dead pixel, its not guarenteed but its worth a shot, but I cba to explain it, go google it.
also its not tearing i know what that is . Its a 2ms response panel. Or atelast it should be.

it just stutters fromt ime to time funnily enough i havent noticed it since turning it on today.
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Old 01-04-2007, 02:29 PM
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Are you running with a DVI cable, if you are still using a VGA cable you do get some 'stutter'...
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Old 01-04-2007, 02:35 PM
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Yep using the DVI cable I actually tried the vga after i noticed the stutter, the difference in sharpness is quite suprising, with the vga the text was slightly blurred.

As i said havent noticed it stuttering much atm maybe it is because the monitors new or something and it was warming up or something lol.
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Old 01-04-2007, 02:57 PM
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Quote:
Originally Posted by Trocisp
Try Massaging the area around the pixel lightly and the pixel itself.
It's a monitor, not an arse!
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